Welcome to Courtesy Auto! We are Madison’s Independent VW Repair Specialists

December 12, 2012Welcome!Atlas repair, beetle repair, golf repair, jetta repair, passat repair, rabbit repair, taos repair, tdi repair, tiguan repair, volkswagen deals, VOLKSWAGEN REPAIR, volkswagen serviceadmin

Longest operating VW specialty repair shop in Madison. 35 years!

      EXCELLENT  
   Based on 67 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Nasrullah 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fast and honest service.
  
 
      Posted on Google  
   
   Alec Mejia 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dave did a perfect job on my brakes for my GTI, and he was such a great guy to work with. I thoroughly enjoyed chatting with him too! I highly recommend this shop for your VW needs!
  
 
      Posted on Google  
   
   Brad Rogers 
 
 
 
 Trustindex verifies that the original source of the review is Google. Honesty. Quality. Friendly.

AC ran cool but not cold. Took my VW to “another European car service place in town” for a recharge. They tried to tell me there was a leak and upsell me on thousands of work. They also took out my existing cooling charge and wouldn’t refill it.

At Courtesy they found no leak and charged my AC right up plain and simple at a fair price. AC works great now. If you have a VW this is the place to get honesty, quality, and friendly service!
  
 
      Posted on Google  
   
   Orlando Centeno 
 
 
 
 Trustindex verifies that the original source of the review is Google. Es un excelente servicio, este lugar me  ayudaron mucho con mi Volkswagen tiguan y las personas son muy amables y responden todas las dudas sobre el funcionamiento del auto.
  
 
      Posted on Google  
   
   Parker Wilson 
 
 
 
 Trustindex verifies that the original source of the review is Google. In a quick bind where I needed to address a potential oil leak quickly. They were responsive, informative, and gave me peace of mind regarding the situation. What I appreciated most is that they educated me about my car, the specific part, the different variables, and while I wasn’t able to fit into their schedule, they suggested me to another credible provider.

The best customer service comes from those that truly want the best for the customer, even if what’s best for the customer is sending them to another provider, and Courtesy Auto has that level of customer services. They take care of their customers.
  
 
      Posted on Google  
   
   Aidan Grosse 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dealership quality service at a reasonable price. Been coming here for years and have had no issues whatsoever. They constantly go above and beyond changing things like lights or filling up wiper fluid for free without being asked to and they always have the lowest price.
  
 
      Posted on Google  
   
   Juan Gomez 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a great experience.   Very transparent with the work that was needed and pricing.
  
 
      Posted on Google  
   
   BJ Fuller 
 
 
 
 Trustindex verifies that the original source of the review is Google. It's been a while since I took my Jetta to this mechanic. It was a TDI Sportswagen. The prices were great. I had a wheel bearing replaced. The mechanic had/has great knowledge of these German cars. I was happy when I saw the invoice. I will go here in the future for all Vee Dub repairs. And yes...the only fix VW's.
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Key Takeaways

Tariff changes and supply issues are affecting parts availability, but the focus remains on maintaining quality service.
The shop has adopted a contactless operation as the primary way of conducting business to improve service efficiency.
Customers should drop keys in a marked drop box and communicate through text, email, or phone for payments.
Invoices will primarily be sent via email unless paper copies are requested.
The shop may temporarily close for test drives, but aims to ensure car availability at any time.

GTI repair and service. VW repair specialists — Fahrenheit GTI

We have to address the effects of our ever-changing tariffs and supply issues. As Independent VW Repair Specialists, currently we are doing our best to stock common parts and buy them at lower prices. Independent VW Repair Specialists are starting to see supplies dwindling before price increases, but this is inevitable also.

Therefore we will try our best to navigate this pricing and supply issue for you. Moreover, as Independent VW Repair Specialists, we believe communication is key during these market changes.

ABOVE ALL, OUR QUALITY SERVICE AND DEDICATION TO OUR CUSTOMERS CAN’T BE AFFECTED BY ANY POLITICAL OR ECONOMIC CHANGES. Additionally, our commitment as Independent VW Repair Specialists stands firm regardless of these challenges.

Thanks

New payment and pick up procedures

Thank You!

Our contactless operation has proven very successful, as a result We have decided to make this our primary way of conducting business.

Here is a recap of our operating procedures:

First: In order to provide efficient and quick turn around time for your repairs, We will be using our key drop box and text, email or phone to pay.

Second: Your keys are to be dropped in the key drop box ( It’s well marked)

Third: We will communicate via phone, text or email, whatever works best for you.

Your final payment will be by a text based invite to pay or via phone by credit card.

WE WILL PROVIDE YOU WITH A LOCKBOX AND CODE FOR KEY PICKUP

Invoices and other paperwork will be emailed unless you ask for paper copies.

With our limited staff, many times throughout the day we may need to close for extended test drives. To sum up this method of contactless pickup insures that your car is available at any time day or night.

Our shop is open to our customers when We are here.

Thanks for allowing us to keep serving you more efficiently.

—

Dave Zipperer

What’s New at Courtesy Auto Service for You Today?

Contact Courtesy Auto Service

December 12, 2012Logo, Welcome!admin

Initial inquiries to Courtesy Auto Service may be via text, email or phone. We may ask you to call to provide additional information so we can answer your questions accurately and schedule your car properly. Always feel free to leave a voicemail, as it is checked regularly.

Phone: +1 (608) 2448088

e-mail us with any questions at courtesyautoservice@gmail.com

Address: 3030 Milwaukee Street.

Madison, WI 53714

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We are celebrating 35 years in business! Courtesy Auto Service has been repairing Volkswagen exclusively longer than anyone in Madison. We primarily work on late model VW’s 2009 on up. We don’t have the abilities to bring on the older classic cars any longer.

How do you get to Courtesy Auto Service?

December 12, 2012Welcome!admin

How do you get to Courtesy Auto Service? use the Google maps link below.

We are located on Milwaukee Street just off Fair Oaks!

From Milwaukee take the Hwy 30 exit

We are easily accessible from all highways leading into Madison

3030 Milwaukee Street, Madison WI. 53714

View Larger Map

      EXCELLENT  
   Based on 67 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Nasrullah 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fast and honest service.
  
 
      Posted on Google  
   
   Alec Mejia 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dave did a perfect job on my brakes for my GTI, and he was such a great guy to work with. I thoroughly enjoyed chatting with him too! I highly recommend this shop for your VW needs!
  
 
      Posted on Google  
   
   Brad Rogers 
 
 
 
 Trustindex verifies that the original source of the review is Google. Honesty. Quality. Friendly.

AC ran cool but not cold. Took my VW to “another European car service place in town” for a recharge. They tried to tell me there was a leak and upsell me on thousands of work. They also took out my existing cooling charge and wouldn’t refill it.

At Courtesy they found no leak and charged my AC right up plain and simple at a fair price. AC works great now. If you have a VW this is the place to get honesty, quality, and friendly service!
  
 
      Posted on Google  
   
   Orlando Centeno 
 
 
 
 Trustindex verifies that the original source of the review is Google. Es un excelente servicio, este lugar me  ayudaron mucho con mi Volkswagen tiguan y las personas son muy amables y responden todas las dudas sobre el funcionamiento del auto.
  
 
      Posted on Google  
   
   Parker Wilson 
 
 
 
 Trustindex verifies that the original source of the review is Google. In a quick bind where I needed to address a potential oil leak quickly. They were responsive, informative, and gave me peace of mind regarding the situation. What I appreciated most is that they educated me about my car, the specific part, the different variables, and while I wasn’t able to fit into their schedule, they suggested me to another credible provider.

The best customer service comes from those that truly want the best for the customer, even if what’s best for the customer is sending them to another provider, and Courtesy Auto has that level of customer services. They take care of their customers.
  
 
      Posted on Google  
   
   Aidan Grosse 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dealership quality service at a reasonable price. Been coming here for years and have had no issues whatsoever. They constantly go above and beyond changing things like lights or filling up wiper fluid for free without being asked to and they always have the lowest price.
  
 
      Posted on Google  
   
   Juan Gomez 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a great experience.   Very transparent with the work that was needed and pricing.
  
 
      Posted on Google  
   
   BJ Fuller 
 
 
 
 Trustindex verifies that the original source of the review is Google. It's been a while since I took my Jetta to this mechanic. It was a TDI Sportswagen. The prices were great. I had a wheel bearing replaced. The mechanic had/has great knowledge of these German cars. I was happy when I saw the invoice. I will go here in the future for all Vee Dub repairs. And yes...the only fix VW's.
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Click to return to main page

Key Takeaways

To get to Courtesy Auto Service, use the Google Maps link provided.
The location is 3030 Milwaukee Street, Madison WI 53714.
From Milwaukee, take the Hwy 30 exit to reach the service easily.
The site is accessible from all highways leading into Madison.

The hours We’re open

December 12, 2012Welcome!admin

Here are the hours we’re open

Monday – Thurs 8am – 4pm

Friday 8am – 12:00