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Welcome to Courtesy Auto! We are Madison’s Independent VW Repair Specialists

Welcome!, , , , , , , , , , ,

Longest operating VW specialty repair shop in Madison. 35years!

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Key Takeaways

  • Tariff changes and supply issues are affecting parts availability, but the focus remains on maintaining quality service.
  • The shop has adopted a contactless operation as the primary way of conducting business to improve service efficiency.
  • Customers should drop keys in a marked drop box and communicate through text, email, or phone for payments.
  • Invoices will primarily be sent via email unless paper copies are requested.
  • The shop may temporarily close for test drives, but aims to ensure car availability at any time.

GTI repair and service. VW repair specialists
Fahrenheit GTI

We have to address the effects of our ever-changing tariffs and supply issues. As Independent VW Repair Specialists, currently we are doing our best to stock common parts and buy them at lower prices. Independent VW Repair Specialists are starting to see supplies dwindling before price increases, but this is inevitable also. 

Therefore we will try our best to navigate this pricing and supply issue for you. Moreover, as Independent VW Repair Specialists, we believe communication is key during these market changes.

ABOVE ALL, OUR QUALITY SERVICE AND DEDICATION TO OUR CUSTOMERS CAN’T BE AFFECTED BY ANY POLITICAL OR ECONOMIC CHANGES. Additionally, our commitment as Independent VW Repair Specialists stands firm regardless of these challenges.

Thanks 

 

New payment and pick up procedures

Thank You!
 
Our contactless operation has proven very successful, as a result We have decided to make this our primary way of conducting business.
 
Here is a recap of our operating procedures:
 
   First: In order to provide efficient and quick turn around time for your repairs, We       will be using our key drop box and text, email or phone to pay.
 
     Second: Your keys are to be dropped in the key drop box ( It’s well marked)
 
     Third: We will communicate via phone, text or email, whatever works best for you.
 
     Your final payment will be by a text based invite to pay or via phone by credit card.
 
     
   WE WILL PROVIDE YOU WITH A LOCKBOX AND CODE FOR KEY PICKUP
 
     Invoices and other paperwork will be emailed unless you ask for paper copies.
 
With our limited staff, many times throughout the day we may need to close for extended test drives. To sum up this method of contactless pickup insures that your car is available at any time day or night.
 
Our shop is open to our customers when We are here.
 
Thanks for allowing us to keep serving you more efficiently.
 
 
 
 
—
Dave Zipperer
 

 

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